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For inquiries related to product purchases, data requests, or partnership opportunities, please ensure you contact us through the "Product" channel to facilitate proper matching with our staff.

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For other general inquiries

Social Responsibility Inquiry

LG Chem operates a channel for small and medium-sized enterprises that wish to collaborate with us through their original technology and materials (collaboration through technology protection).
Please select the product of interest for a more prompt response.

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Consent Form for Collection, Use, and Disclosure of Personal Information

1. Personal Data Collected

A. The company collects the following types of personal data to respond to your inquiries and provide consultation.

- Company name, Email, Phone number, Region

B. The data below may be automatically generated or collected when you use the Service.

- Service usage records (access date and time), IP address, and communication content (When you talk with a consultant at the customer service center, your call will be recorded to safeguard your rights and improve the quality of services.)

2. Purposes of Collecting and Using Personal Data

A. LG Chem collects and uses personal data to provide customized services to their customers.

B. LG Chem collects and uses personal data to process customers’ various questions and requests by confirming their identification or to notify customers about services that have been improved or changed.

3. Period for Holding and Using Personal Data

If you do not want our company to hold your personal data, you may request that we delete it at any time. The data below shall be kept for the specified period for the reasons listed.

Holding data according to our internal policies - Retained items: Company name, Email, Phone number, Region, type of inquiry, subject, and content - Retention Reason: Preventing service interference and cooperating in the investigations of illegal users - Retention period: 1 years from the date of processing the inquiry

4. Cross-border Transfer

Personal Data collected by LG Chem may be transferred, where it necessary:

• to meet the purpose for which you have submitted the information;

• to enable you to be provided with information at a later date which may be of relevance and interest to you based on the nature and purpose of your requests;

• maintaining our operations or relationship management systems;

• security, quality and risk management reviews; or

• complying with any law and/or regulation.

Your Personal Data may be transferred to third party service providers for the purposes of providing information technology, identity management, website/System hosting and management, data analysis, data back-up, security and storage services.

Service Providers	Address	Transferred Personal Data	Data Center
LG CNS, Ltd	Parc1.Tower1, 108, Yeoui-daro Yeongdeungpo-gu, Seoul, 07335, Republic of Korea	Company name, Email, Phone number, Region	Korea

I agree to the Collection/Usage of Personal Information.

1. Personal Data Collected

A. The company collects the following types of personal data to respond to your inquiries and provide consultation.

- Company name, Email, Phone number

B. The data below may be automatically generated or collected when you use the Service.

2. Purposes of Collecting and Using Personal Data

A. LG Chem collects and uses personal data to provide customized services to their customers.

3. Period for Holding and Using Personal Data

If you do not want our company to hold your personal data, you may request that we delete it at any time. The data below shall be kept for the specified period for the reasons listed.

4. Cross-border Transfer

Personal Data collected by LG Chem may be transferred, where it necessary:

• to meet the purpose for which you have submitted the information;

• to enable you to be provided with information at a later date which may be of relevance and interest to you based on the nature and purpose of your requests;

• maintaining our operations or relationship management systems;

• security, quality and risk management reviews; or

• complying with any law and/or regulation.

Service Providers	Address	Transferred Personal Data	Data Center
LG CNS, Ltd	Parc1.Tower1, 108, Yeoui-daro Yeongdeungpo-gu, Seoul, 07335, Republic of Korea	Company name, Email, Phone number, Region	Korea

I agree to the Collection/Usage of Personal Information.

1. Personal Data Collected

A. The company collects the following types of personal data to respond to your inquiries and provide consultation.

- Email, Phone number

B. The data below may be automatically generated or collected when you use the Service.

2. Purposes of Collecting and Using Personal Data

A. LG Chem collects and uses personal data to provide customized services to their customers.

3. Period for Holding and Using Personal Data

If you do not want our company to hold your personal data, you may request that we delete it at any time. The data below shall be kept for the specified period for the reasons listed.

Holding data according to our internal policies - Retained items: Email, Phone number, type of inquiry, subject, and content - Retention Reason: Preventing service interference and cooperating in the investigations of illegal users - Retention period: 1 years from the date of processing the inquiry

4. Cross-border Transfer

Personal Data collected by LG Chem may be transferred, where it necessary:

• to meet the purpose for which you have submitted the information;

• to enable you to be provided with information at a later date which may be of relevance and interest to you based on the nature and purpose of your requests;

• maintaining our operations or relationship management systems;

• security, quality and risk management reviews; or

• complying with any law and/or regulation.

Service Providers	Address	Transferred Personal Data	Data Center
LG CNS, Ltd	Parc1.Tower1, 108, Yeoui-daro Yeongdeungpo-gu, Seoul, 07335, Republic of Korea	Email, Phone number	Korea

I agree to the Collection/Usage of Personal Information.

FAQs

A For battery related inquiries, please contact ‘LG Energy Solution’.

LG Energy Solution