For companies conducting business globally, managing the supply chain doesn’t end with purchasing raw materials from proven suppliers. As diverse suppliers and stakeholders are connected in the supply chain, the increase in environmental and social risks require us to to comply with the laws and regulations of all regions where the supply chain is located. LG Chem’s suppliers shall also apply and manage the same strict sustainability standards as ours.
재생
Responsible supply chain development and management
Our approach
Responsible Sourcing Policy
LG Chem is committed to building a transparent and responsible supply chain that respects human rights, the environment, and ethical business practices. Since establishing the “Responsible Sourcing Policy” in 2020, we expanded its scope from minerals to the entire supply chain in 2025, in line with the OECD Due Diligence Guidance for Responsible Business Conduct and revised it. LG Chem conducts ESG assessments and on-site audits of high-risk suppliers to prevent supply chain risks and support improvements, aiming to strengthen sustainable partnerships.
We adopt a risk-based approach to conduct ESG self-assessments for suppliers with a higher likelihood of causing negative impacts and identify specific risks. Based on the assessment results and their level of significance, we select suppliers for on-site audit. For risks identified through third-party audits, we require the development and implementation of corrective action plans and continuously monitor progress.
Supplier Code of Conduct
LG Chem has established and announced the Code of Conduct for suppliers since 2016. The Code of Conduct for suppliers consists of the following matters that the suppliers must adhere to: human rights, labor, ethical management, health, safety, environmental sustainability, responsible material procurement, and grievance system.
LG Chem proactively validates the propriety of supply chain management systems from the selection of new suppliers based on the Supplier Code of Conduct and continuously manages the risk of supply chain through regular CSR evaluation and monitoring. The Code of Conduct for suppliers is diclosed via the LG Chem website and the procurement portal.
LG Chem operates a grievance handling channel where all stakeholders can report instances of labor and human rights violations, involving employees of all collaborating companies in the supply chain.
All stakeholders have the opportunity to report violations occurring in our suppliers. Following the submission of a grievance, the responsible department conducts an insepection, and the results of the investigation are ultimately provided as feedback to the informant.
The confidentiality of the informant's identity and the contents of the report are rigorously safeguarded throughout the grievance handling process. We are committed to ensuring that there is no retaliation or adverse consequences for reporting.
1
Grievance submission
2
Reviewing in responsible department
3
Content Verification and inspection conducted
4
Processing completed And sharing a result to informant
We will confirm the details of your report and provide information about the investigation within 5 business days of submission. The outcome of the investigation will be shared within 10 business days. If the investigation is not completed within this time frame, we will provide interim results along with an estimated completion date.
We reject any automatic collection of e-mail addresses on this website. Please note that anyone violating this can be punished in accordance with the information and communication network laws.
The LG Ethics Hotline Website is operated and personal data is processed according to applicable Korean Data Protection Laws by LG Corp. and LG Chem Ltd.
If you do not wish your personal data being processed in Korea, please address your concern directly to the LG Chem Europe GmbH Internal Audit Team [emeaethics@lgchem.com].
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Collected data
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Recipients of data
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Collected cookies
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Collected data
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Recipients of data
None (stored internally)
쿠키 상세 안내
Pop-up function
Purpose
Applies the "Do not see again today" function from the pop-up window
Collected cookies
popup
Collected data
Cookie ID and value
Retention period
1 day
Recipients of data
None (stored internally)
쿠키 상세 안내
Customer survey participation
Purpose
Identifies whether a customer participated in the survey on the day they visited the website
Collected cookies
survey
Collected data
Cookie ID and value
Retention period
1 day
Recipients of data
None (stored internally)
For more information
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Collects and processes of visitor data, Distinguishes users and maintains the session
Collected cookies
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Collected data
Number of users, Session statistics, Approximate location (IP), Browser and device information
* Google Analytics 4 uses individual IP addresses to determine the countries, cities, and the cities’ latitudes and longitudes, but does not log or store them.
Visitor information (IP address, browser type, operating system, visited pages, visit time), information provided by visitors through form submissions (e.g., name, email address), email interaction data (e.g., email open status, clicked links).