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Product inquiry

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Product information provided on this website is based on domestic products. Products and their information may vary according to country-specific policies and circumstances.

Content
Product name*
Product name*
Contact information

*Indication is a required response.

A reply will be sent to the email address you entered. Please enter it correctly
Consent Form for Collection, Use, and Disclosure of Personal Information
1. Personal Information Collected
A. The company collects the following types of personal information to respond to your inquiries and provide consultation.
B. The information below may be automatically generated or collected when you use the Service.
- Service usage records (access date and time), IP address, and communication content (When you talk with a consultant at the customer service center, your call will be recorded to safeguard your rights and improve the quality of services.)
2. Purposes of Collecting and Using Personal Information
A. LG Chem collects and uses personal information to provide customized services to their customers.
B. LG Chem collects and uses personal information to process customers’ various questions and requests by confirming their identification or to notify customers about services that have been improved or changed.
3. Period for Holding and Using Personal Information
If you do not want our company to hold your personal information, you may request that we delete it at any time. The information below shall be kept for the specified period for the reasons listed.
Holding information according to our internal policies - Retained items: Name, email, contact number, type of inquiry, subject, and content - Retention Reason: Preventing service interference and cooperating in the investigations of illegal users - Retention period: 1 years from the date of processing the inquiry
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LG화학은 중소업체의 보유기술 및 소재를 통해(기술보호협약체결), 협업을 희망하는 중소업체의 협력제안 창구를 운영하고 있습니다.
협력 제안 문의

*Indication is a required response.

A reply will be sent to the email address you entered. Please enter it correctly
Consent Form for Collection, Use, and Disclosure of Personal Information*
1. Personal Information Collected
A. The company collects the following types of personal information to respond to your inquiries and provide consultation.
B. The information below may be automatically generated or collected when you use the Service.
- Service usage records (access date and time), IP address, and communication content (When you talk with a consultant at the customer service center, your call will be recorded to safeguard your rights and improve the quality of services.)
2. Purposes of Collecting and Using Personal Information
A. LG Chem collects and uses personal information to provide customized services to their customers.
B. LG Chem collects and uses personal information to process customers’ various questions and requests by confirming their identification or to notify customers about services that have been improved or changed.
3. Period for Holding and Using Personal Information
If you do not want our company to hold your personal information, you may request that we delete it at any time. The information below shall be kept for the specified period for the reasons listed.
Holding information according to our internal policies - Retained items: Name, email, contact number, type of inquiry, subject, and content - Retention Reason: Preventing service interference and cooperating in the investigations of illegal users - Retention period: 1 years from the date of processing the inquiry
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This information may be about you, your preferences, or the device you use, and is most often used to ensure that the website works properly. This information does not identify you directly, but it can offer a more optimized experience as you navigate our website.
Because we respect your right to privacy, you may choose not to allow certain types of cookies. You can check the detailed settings and change them according to your needs.

Necessary cookiesNecessary

This website uses technical cookies that are essential for using all of its features. They perform specific functions required to ensure your normal navigation of the site.

- Amazon Web Service

- Web Application Server

- Identifies whether the user checked "Do not see again today" in the pop-up window on the main page of the site

- Identifies whether the user participated in customer surveys

Analytical cookies

These cookies collect information about how visitors use the website to help improve the site. For example, we anonymously collect information such as the visitor’s device, access area, and time of visit.

- Google Analytics (GA4)

Save my settings

For more information

Amazon Web Service

Purpose

These cookies balance the server load and maintain user sessions.

Collected cookies

AWSALB, AWSALBCORS, AWSALBTG, AWSALBTGCORS

Collected data

Browser type, browser version, operating system, authentication and security credentials, links inserted in e-mails viewed or clicked through AWS, device type, time and number of livestreams and downloads, Internet service provider, time zone, network connection type, device information, geolocation, playback details, page response time, content downloaded from AWS, download error, page interaction, content interaction, interaction or communication with AWS, browser plug-ins, cookies, cookie ID, mouse movement, click paths, phone number, content and ad views and interactions, usage data, IP address, accessed applications, full URL clickstream (including date and time) from or through the AWS website, streams, number of visits and interactions with AWS offerings

Retention period

AWSALB, AWSALBCORS, AWSALBTG : 6 days
AWSALBTGCORS : 7 days

Recipients of data

Amazon Web Services Inc., Amazon Web Services EMEA SARL

Data Processing Company’s Privacy Policy
https://aws.amazon.com/privacy/?nc1=f_pr

Data Processing Company’s Cookie Policy
https://aws.amazon.com/legal/cookies/

쿠키 상세 안내

Web Application Server

Purpose

Cookies for maintaining user sessions

Collected cookies

JSESSIONID

Collected data

Cookie ID and value

Retention period

Until the end of the session

Recipients of data

None (stored internally)

쿠키 상세 안내

Application Performance Monitoring

Purpose

Cookies to monitor the number of users accessing the website

Collected cookies

SCOUTER, L-VISITOR

Collected data

Cookie ID and value

Retention period

68 year

Recipients of data

None (stored internally)

쿠키 상세 안내

Pop-up function

Purpose

Applies the "Do not see again today" function from the pop-up window

Collected cookies

popup

Collected data

Cookie ID and value

Retention period

1 day

Recipients of data

None (stored internally)

쿠키 상세 안내

Customer survey participation

Purpose

Identifies whether a customer participated in the survey on the day they visited the website

Collected cookies

survey

Collected data

Cookie ID and value

Retention period

1 day

Recipients of data

None (stored internally)

쿠키 상세 안내

Google Analytics (GA4)

Purpose

Collects and processes of visitor data, Distinguishes users and maintains the session

Collected cookies

_ga, _ga_<container-id>

Collected data

Number of users, Session statistics, Approximate location (IP), Browser and device information

* Google Analytics 4 uses individual IP addresses to determine the countries, cities, and the cities’ latitudes and longitudes, but does not log or store them.

Retention period

24 months

Recipients of data

Alphabet Inc., Google LLC, Google Ireland Limited

Data Processing Company’s Privacy Policy
https://policies.google.com/privacy?hl=en

Data Processing Company’s Cookie Policy
https://policies.google.com/technologies/cookies?hl=en

You can completely disable Google Analytics in your browser by visiting https://tools.google.com/dlpage/gaoptout?hl=en